What we're looking for

We are seeking a dedicated Community Support Specialist to support and enhance the Clearitty sales professionals community. The ideal candidate will be passionate about fostering a positive and engaging environment, adept at managing community interactions, and skilled in developing strategies to support our sales team. This role requires excellent communication skills, a proactive approach to problem-solving, and the ability to create and share content that keeps the community informed and motivated. The Community Support Specialist will play a crucial role in ensuring member satisfaction, facilitating events and activities, and developing guidelines to maintain a respectful and supportive community. If you have a knack for community management and a desire to help our sales professionals thrive, we would love to hear from you.

Qualifications

• Bachelor's degree in Communications, Marketing, Business, or a related field.
• Proven experience in community management, customer support, or a similar role.
• Excellent verbal and written communication skills.
• Strong problem-solving abilities and a proactive approach to addressing issues.
• Ability to create engaging content and manage social media platforms.
• Experience with event planning and facilitation.
• Familiarity with community management tools and analytics.
• Strong organizational skills and attention to detail.
• Ability to work independently and as part of a team.
• Passion for fostering a positive and supportive community environment.

Responsibilities

• Foster a positive and engaging environment within the Clearitty sales professionals community.
• Manage community interactions, addressing member concerns and questions promptly.
• Facilitate events, discussions, and activities that encourage member participation and collaboration.
• Collaborate with the sales team to understand their needs and develop community support strategies.
• Monitor community feedback and metrics to identify areas for improvement and implement changes.
• Create and share relevant content to keep the community informed and engaged.